Our Policies & Privacy
Welcome to the policy and privacy page of Queue QR. Here you will find important information regarding our policies, including user behavior, refunds, payment, and how we protect your privacy. Please read through these carefully.
User Behavior Policy
- Use the website lawfully and in accordance with all applicable laws.
- Do not post or share offensive, inappropriate, or harmful content.
- Safeguard your account credentials and ensure they are used appropriately.
- Queue QR reserves the right to remove content that violates these guidelines.
Return & Refund Policy
- Subscriptions: Refunds on subscription purchases must be requested within 3 business days (Monday–Friday) from the original purchase date to be fulfilled.
- Processing: Approved refunds will be processed through the original payment method within 5 business days.
- Non-Refundable: Add-on fees or payments beyond the 3‑day window are non-refundable.
- Method: All refunds will follow our secure payment provider’s guidelines.
Payment Policy
- Accepted Methods: Credit/Debit Cards, PayPal.
- Full Payment: Payments must be made in full at time of purchase.
- Security: Payments are processed using secure encryption to protect your information.
Privacy Policy
Effective Date: July 24th, 2025
Queue QR is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Your name, email address, telephone number, and demographic information provided voluntarily.
- Derivative Data: Automatically collected data such as IP address, browser type, operating system, and pages visited.
- Financial Data: Payment method details when you purchase subscription services.
How We Use Your Information
- To provide and maintain our services
- To personalize your experience
- To process transactions
- To communicate updates, promotions, and support
- To improve our website and services
- To comply with legal obligations
Disclosure of Your Information
- With service providers assisting in our operations
- In response to legal requirements
- To protect rights, safety, and property
- During business transfers (e.g., merger or sale)
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance and personalize your experience. You can disable cookies via your browser settings.
Data Security
We implement administrative, technical, and physical measures to protect your data, but no system is completely secure.
Your Privacy Rights
- The right to access, correct, or delete your personal information
- The right to data portability
- The right to restrict or object to processing
- The right to withdraw consent at any time
Need Assistance?
If you have questions about our policies or privacy practices, please contact us here.